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Job Description 

Job Summary

The barista is responsible for serving all customers with friendly, individualized attention. He/she is also responsible for educating customers about our coffees and teas. The barista fulfills any other duties the team supervisor assigns, and represents Capital Joe in a professional manner.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Prepares quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Follows health, safety and sanitation guidelines for all products.
  • Maintains a calm demeanor during periods of high volume.
  • Assists with new partner training.
  • Contributes to positive team environment.
  • Delivers excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Follows operational policies and procedures to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources as needed. 

Basic Qualifications

  • Maintain regular and consistent attendance and punctuality
  • Available to work hours that include early mornings and Saturdays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
  • Comply with dress code
  • Prepare beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • Available to perform many different tasks within the store during each shift

Required Knowledge, Skills and Abilities

  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships


Harrisburg - Location

Monday - Friday: 7am-5pm
Saturday: 7am-2pm
Sunday: Closed

Mechanicsburg - Location

Monday - Saturday: 7am-9pm
Sunday: 8am-6pm

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